File a Complaint
The Newbury Police Department strives to provide a service to the community that is professional, dependable and instilled with courtesy and integrity. It is my expectation that each and every employee of the Newbury Police Department maintains this standard at all times, whether on-duty or off.
In keeping with this conviction, I have provided the citizenry with a means to communicate concerns regarding the undesirable performance of any employee of this department. Upon receiving a completed Citizen Complaint Form, I will initiate an internal investigation of the disclosed concern(s).
Please understand, no complaints will be recognized nor will an investigation be started without the completed and signed Citizen Complaint Form. This form is interactive, as it can be completed online and then printed to be signed. A typed or neatly printed form is the manner in which it must be completed and submitted.
The Citizen Complaint Form should then be placed in a plain envelope addressed as following:
Newbury Police Department
Attn: Chief John Lucey
25 High Road
Newbury, MA 01951
Or, a sealed envelope may be dropped off at the station.
John R. Lucey Jr., Chief of Police